Welcome To Funeral Service Research Group

Funeral Service Research Group is the premier research company which works solely with privately owned funeral homes throughout the United States, Canada, and Southeast Asia.

We are committed to providing our client funeral homes with direct customer feedback enabling them to continuously improve their level of service to the families they serve. We value your honest feedback and thank you in advance for completing our online survey.

In order to be as helpful as possible, we strongly encourage you to answer all applicable questions and to please take a moment to write in any appropriate comments at the end of the survey. Remember that if you prefer, you may complete the paper survey that was mailed to you and return it in the self-addressed, prepaid envelope.

As a reminder, any and all information shared here will remain confidential between Funeral Service Research Group and the funeral home, and will not be shared with any third parties.